(The thirteenth national government service work experience exchange meeting and the 2017 national government service system construction seminar passed)
November 23, 2017
In order to thoroughly implement the spirit of the 19th National Congress of the Communist Party of China, hold high the great banner of Xi Jinping's ideology of socialism with Chinese characteristics in the new era, firmly establish the "Four Consciousnesses", and explore the target direction, development path, and work measures of the national government service work in the new era. Resolve the contradiction between the supply of government service and the needs of enterprises and the masses, and promote the country's government service work in the new era with new weather and new actions. With the help and guidance of the relevant departments of the State Council, it is sponsored by the China Administration Institute and the government affairs of Guangxi Zhuang Autonomous Region. The thirteenth national government service work experience exchange meeting and the 2017 national government service system construction seminar co-organized by the Service Supervision and Management Office and the Nanning Municipal People's Government were successfully held in Nanning. The conference was guided by Xi Jinping's thoughts on socialism with Chinese characteristics in the new era, adhered to the people's focus, unswervingly implemented the new development concept, and deepened supply-side structural reforms around the thinking, thoughts, views, and needs of corporate masses. Accelerate the transformation of government functions, deepen the simplification of administration and decentralization, consolidate and deepen the results of existing reforms, promote the "decentralization of service" reform and the reform of the administrative approval system to develop in depth, accelerate the "Internet + government service" construction, and build a physical government affairs hall and online government affairs The hall integration system creates a new height for the benefit of the enterprise and the people, promotes the modernization of government governance system and governance capacity, promotes the construction of a government ruled by law, an innovative government, a clean government, and a service-oriented government, and reached the following six points of consensus.
I. Strengthen the top-level design and rationalize the system and mechanism
Adhere to the party's unified leadership of government service work and carry out the reform to the end. It is recommended that national ministries and commissions improve the synergy and matching of cancellation of decentralized administrative examination and approval matters, strengthen the unified cleanup of the reform of enterprise license and license matters, and coordinate the promotion of the revision of corresponding laws, regulations and rules. According to the status of construction and development of government service centers across the country and the actual situation of the establishment of office halls by national ministries and commissions. It is recommended to clarify the operation and management institutions of the National Government Service Center, accelerate the establishment and improvement of the national government service system and mechanism, and promote the integration, optimization and integration of government services. Further strengthen the unified organization, coordination, guidance and promotion of government service work across the country, improve functions and enhance functions, and thereby improve the system of government service operation from the central to local levels. Further promote the standardization of administrative examination and approval, promote the standardized operating procedures of administrative permits, and formulate handling standards one by one, to achieve standardized operation of all aspects of government services from service sites to service contents, and provide high-standard, high-quality, and efficient government affairs for the corporate masses. service.
Second, strengthen the separation of audit and management, and promote integrated approval
According to the central government's proposal to deepen the reform of the administrative system, the overall consideration of the deployment of various types of institutions, accelerate the transformation of government functions, deepen the streamlining of government, and innovate supervision methods. In light of the reform of government agencies and the establishment of administrative review and approval bureaus in some localities, it is suggested that the reform of relatively centralized administrative license rights should be steadily promoted, summarize and promote the experience of reforms in local areas, and provincial government departments should launch relatively centralized administrative license rights and establish administrative review and approval. Establish administrative systems in government service centers, create conditions for the implementation of relatively centralized administrative licensing reforms in cities, counties (districts), set up administrative review and approval bureaus, unify and clarify the scope of transfer of administrative review and approval bureaus ’duties, and implement" one seal for approval " . Adhere to the "who approves, who is responsible", "who is in charge, who supervises", build a model that separates approval from supervision, and continuously simplify administrative approvals, strengthen supervision and perform duties, change the phenomenon that emphasizes approval but not supervision, and achieve more efficient approvals and more supervision In place, better service, inject new vitality into economic and social development, and provide a source of power for the comprehensive construction of a well-off society.
Third, strengthen data sharing and build a unified platform
"Internet + Government Service" is displayed online, Kung Fu is offline, and the foundation is in the lobby. It is recommended to strengthen coordination, coordination and supervision at the national level, promote the docking of relevant ministries and commissions' office systems with local platform operations, thoroughly open up data barriers between departments, and accelerate unified national corporate CA electronic identity authentication and citizen personal electronic identity authentication. All levels of data and information are interconnected and fully shared, laying a solid foundation for the widespread and in-depth implementation of "Internet + government services". At the same time, we will work hard to improve the physical government affairs hall, continuously enhance the platform's overall coordination, department collaboration, and information sharing, and combine the physical government affairs hall, online government affairs platform, mobile client, self-service terminal, and service hotline to create government affairs services. A “net” forms a structural system that complements online and offline functions and complements each other, and provides support for the corporate masses to “run back and forth” and “repeatedly run”. Both the advantages of virtual interaction, electronicization, dataization, and trace retention on the Internet platform, as well as the advantages of face-to-face interaction, point-to-point Q & A, and direct on-site service on the physical platform, and strive to create a "comprehensive acceptance", "one window access", The new model of government service, which is “dual-line collaboration” online and offline, and “three-way joint operation” across departments and regions and levels, makes government services smarter and allows enterprises and the masses to run less, do better, and not block traffic.
Fourth, strengthen policy support and improve working conditions
Accelerate the construction of the government service system, improve the service function of the real government hall, increase the credibility and execution of the government, create conditions for the "last mile" of serving the people and benefit the people, and build a service-oriented government that the people are satisfied with. According to the current situation of imbalances in various areas of government service work, imbalances at all levels in the same region, and the actual need to promote the extension of government service work to the grassroots level, it is recommended to increase the Intensity of policy support; Refer to the treatment policies of relevant personnel for confidentiality and confidentiality, and provide corresponding subsidies to the staff of the government affairs hall; promote the flow of talents and the dissemination of technology by formulating and implementing the policy of staffing government affairs staff; Construction funds are included in the state's annual fiscal budget, a supporting system of funds is established to promote the extension of government services to the grassroots, stimulate the enthusiasm of grassroots government service workers, improve service levels, and increase public satisfaction.
V. Strengthen the construction of the rule of law and promote standardized development
In the context of the in-depth implementation of the strategy of "rule the country by law", it is particularly important to advance administration according to law, strictly regulate fair and civilized law enforcement, and strengthen legislation on the government service hall. It is recommended that the "Regulations on Government Service Work" be promulgated as soon as possible. In conjunction with the reform of the administrative system, promote the construction of the social credit system and promote the standardization of government service work. It is recommended to accelerate the legalization of government service work at the national level. According to the requirements of reform and development, accelerate the promotion of government service services, administrative approval related laws, regulations, rules and ministries and regulations. "Reduce and abolish" the sex red document to ensure that the reform of the administrative examination and approval system is promoted in accordance with the law, reduce administrative examination and approval, and public service matters based on law. Formulate relevant regulations for government service and administrative examination and approval of electronic archives, and speed up big data sharing and sharing legislation. The entire process of government service is included in the scientific, standardized, and legalized track.
Strengthening training exchanges and improving service levels
In accordance with the request of General Secretary Xi Jinping to build a high-quality professional cadre team and comprehensively enhance the "eight skills" of the ruling, further strengthen the construction of government service cadre teams, select and match strong teams, encourage fault tolerance and correction, and support reformers Through the internal service skills and long-term skills of government service staff, improve business capabilities and service levels, achieve "pro" hot services, "clean" work. We will give full play to the active role of the National Council for Exchange of Government Service Work Exchanges, strengthen inter-provincial communication, explore the establishment of cross-regional exchange and cooperation mechanisms and mutual assistance and cooperation mechanisms, learn from each other, learn from each other, and make joint improvements. Follow the law of development of things, adhere to the principle of seeking truth from facts, promote the implementation of reforms, conduct appropriate publicity, expand the impact of reforms, and improve the sense of gain of the corporate masses. It is suggested that special training for government service be organized at the national level, share high-end training resources such as the National School of Administration and Tsinghua University, and improve the training level of government service in various places. Through high-quality and high-level training, promote the quality, style, and service of government service personnel, and promote the continuous improvement of the overall level of government service.